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Tracking Tools

What are tracking tools and how to use them?​

Ticket tracking tools are used in the Software Development Life Cycle (SDLC) to manage and prioritize tasks, bugs, and features during the development process. These tools provide a centralized location for teams to track, manage, and report on their work, improving visibility and collaboration across the development process.

Some of the common uses of ticket tracking tools in SDLC are:

  • Task management: Teams use ticket tracking tools to create and manage tasks, prioritize them based on their importance, and track their progress.
  • Bug tracking: Teams use ticket tracking tools to report and track bugs, prioritize them based on their severity, and ensure that they are fixed in a timely manner.
  • Feature requests: Teams use ticket tracking tools to track and prioritize feature requests, ensuring that they are implemented based on their importance and impact.
  • Sprint planning: Teams use ticket tracking tools to plan and manage sprints, ensuring that they have a clear understanding of the work that needs to be done and the progress they have made.
  • Collaboration: Ticket tracking tools provide a platform for teams to collaborate, communicate, and share information, improving their overall productivity and effectiveness.

These tools are an important part of the SDLC as they help teams stay organised and on track, ensuring that they are able to deliver high-quality software that meets customer requirements. Common ticket-tracking tools include Jira, GitHub, Asana, and many others.